ANCHOR POINT HEALTH HIPAA-Compliant Mobile App Privacy Policy Effective Date: 04/01/2025

Last Updated: 4/15/2025

Introduction
Anchor Point Health ("we," "our," or "us") is committed to protecting the privacy and security of your personal health information. This Privacy Policy describes how we collect, use, store, and disclose information in compliance with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and its implementing regulations.

By using our HIPAA-secure mobile app (the "App"), you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of information through the App:
- Protected Health Information (PHI): This includes any individually identifiable health information you submit, such as medical history, treatment details, images, or health status.
- Personal Identifiable Information (PII): Name, address, email, phone number, date of birth, or other identifying information.
- Device Information: Technical information such as device type, operating system, IP address, app version, and usage data.
- Communication Data: Messages, feedback, or information you submit through customer support or other features.

2. How We Use Your Information
We use your information to:
- Provide and support health-related services through the App
- Facilitate communication with healthcare providers or caregivers (if applicable) - Improve the performance and usability of the App
- Maintain HIPAA-compliant records of services provided
- Comply with applicable legal or regulatory requirements

3. Disclosure of Your Information

We do not sell your personal information.

We may disclose your information in the following situations:
- To Healthcare Providers: As authorized by you, to support your care.
- To Business Associates: We may share PHI with trusted partners who perform services on our behalf, subject to HIPAA-required Business Associate Agreements.
- As Required by Law: To comply with legal obligations, such as court orders or government regulations.
- To Prevent Harm: If we believe it is necessary to prevent serious harm to you or another person.

4. Data Security
We implement administrative, technical, and physical safeguards to protect your PHI and PII, including but not limited to:
- End-to-end encryption (in transit and at rest)
- Secure authentication and access controls
- Regular audits and security assessments
- Compliance with the HIPAA Security Rule

Despite our best efforts, no electronic transmission or storage method is 100% secure. You use the App at your own risk.

5. Your Rights
As a user of a HIPAA-covered application, you have the right to: - Access and request a copy of your PHI
- Request corrections to inaccurate or incomplete information
- Request limitations on how your information is used or shared - Request an audit trail of disclosures of your PHI
- Withdraw your consent at any time, where applicable

To exercise these rights, please contact us using the contact information below.

6. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children without verified parental consent.

7. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting. We encourage you to review this policy periodically.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Anchor Point Health
Email: developer@caregivarhealth.com